News for 'customer engagement'

Cut in FY25 estimates likely to keep SBI Life stock under pressure

Cut in FY25 estimates likely to keep SBI Life stock under pressure

Rediff.com4 Nov 2024

SBI Life Insurance reported a weak performance in Q2FY25. The annual premium equivalent or APE grew 3 per cent year-on-year (Y-o-Y) to Rs 5,390 crore. For the first half of financial year 2025 (H1FY25), it grew 9 per cent Y-o-Y to Rs 9,030 crore.

'People Will Have More Money In Their Hands'

'People Will Have More Money In Their Hands'

Rediff.com6 Feb 2025

'When people have money in their hands, they make their judgment about whether they want to spend it entirely or spend some out of it.'

100 missions in next 5 years? Why not, says ISRO

100 missions in next 5 years? Why not, says ISRO

Rediff.com29 Jan 2025

ISRO is part of an exclusive league which has forayed into the Moon and Sun.

'The first priority is to ensure seamless customer service without any disruption'

'The first priority is to ensure seamless customer service without any disruption'

Rediff.com17 Jul 2023

'We created war rooms -- from an IT perspective and also a customer war room -- to address any challenges that come up.'

M&M renames new EV brand BE 6e as BE 6

M&M renames new EV brand BE 6e as BE 6

Rediff.com7 Dec 2024

Mahindra & Mahindra on Saturday said it has decided to rename its new electric vehicle brand as 'BE 6' but noted that it will continue to contest strongly in court with InterGlobe Aviation for the trademark 'BE 6e'. InterGlobe Aviation, which owns IndiGo airlines, has taken the automaker to court over the usage of 6E in its new EV brand.

GenAI can add $1.5 trn to GDP by 2030: EY

GenAI can add $1.5 trn to GDP by 2030: EY

Rediff.com18 Dec 2023

Generative AI (GenAI) has the potential to add a cumulative $1.2-1.5 trillion to India's GDP over the next seven years, according to a report by EY. The report titled 'AIdea of India: Generative AI's potential to accelerate India's digital transformation' says that in 2029-30 alone, GenAI can contribute an additional $359-438 billion to India's GDP. The report said that around 69 per cent of the overall impact of GenAI on India's GDP is expected to be derived from sectors such as business services (including IT, legal, consulting, rental of machinery and equipment, and others), financial services, education, retail, and healthcare.

Sobhita's Wedding Festivities Start

Sobhita's Wedding Festivities Start

Rediff.com21 Oct 2024

The couple, who got engaged in August, posted pictures of the Pasupu Danchatam ceremony.

Where would one go to satisfy sexual urges...: HC quashes dowry FIR

Where would one go to satisfy sexual urges...: HC quashes dowry FIR

Rediff.com12 Oct 2024

The court noted that the primary allegations centred around disagreements related to the couple's sexual relationship and the wife's refusal to engage in certain activities. It concluded that these disputes were not indicative of dowry demands and were more likely driven by personal differences.

ATMs to loans: All eyes on the road for finance world

ATMs to loans: All eyes on the road for finance world

Rediff.com6 Jan 2025

In the Union Budget for Financial Year 2023-24 (FY24), Finance Minister Nirmala Sitharaman had held forth on the need for better governance and investor protection in the banking sector. She had proposed certain amendments to the Reserve Bank of India Act (RBI Act), 1934; the Banking Regulation Act (BR Act), 1949; and the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970.

5 Workplace Changes You Will See in 2025

5 Workplace Changes You Will See in 2025

Rediff.com2 Jan 2025

Workplaces of 2025 will be defined by a deep focus on people-first values, inclusivity, and sustainable growth, foresees Sonica Aron, founder of Marching Sheep.

'NIM To See Increase After Couple Of Quarters'

'NIM To See Increase After Couple Of Quarters'

Rediff.com6 Sep 2024

'There has been a change in the advances mix, with the share of corporate loans decreasing.'

'God Save Insurance Industry'

'God Save Insurance Industry'

Rediff.com9 Dec 2024

'Some of the astounding proposals, if translated into statutory provisions, would be suicidal.' 'This would not be a wonder cure for increasing insurance penetration and only result in mushrooming growth of players like paan kiosks with deleterious consequences.'

AI Disruption Is REAL & Happening FAST!

AI Disruption Is REAL & Happening FAST!

Rediff.com28 Aug 2024

When AI is used to enhance operational efficiency, businesses can deliver the same product or service but with improved quality, faster, or even at a reduced cost

WFI chaos, Olympic losses: Indian Wrestling stalls in 2024

WFI chaos, Olympic losses: Indian Wrestling stalls in 2024

Rediff.com18 Dec 2024

Bajrang Punia banned, Phogat turns politician, WFI suspension, litigations, and lost medals: How Indian wrestling stagnated in 2024

How's The Josh At Amazon, Flipkart?

How's The Josh At Amazon, Flipkart?

Rediff.com29 Sep 2024

While war rooms are set up closer to the sales, warlike preparations go into it almost 12 months in advance to ensure that on D-day the firm gives its best to its customers.

2024's Must Watch Indian Films

2024's Must Watch Indian Films

Rediff.com26 Dec 2024

Aseem Chhabra picks his top 10 Indian films of 2024, which includes films that have had theatrical releases or are streaming on OTT.

Full text: President Murmu's R-Day eve address to the nation

Full text: President Murmu's R-Day eve address to the nation

Rediff.com25 Jan 2025

'Today, let us reaffirm our commitment to strive to realise Gandhiji's dreams. His watchwords, truth and nonviolence, will continue to remain relevant for the whole world. He also taught us that rights and duties are but the two sides of the coin - indeed, the true source of rights is duty. Today we recall his lessons in compassion too - compassion not only for our human neighbours but also for our other neighbours, namely, flora and fauna, rivers and mountains.'

Countdown Begins To Budget 2025

Countdown Begins To Budget 2025

Rediff.com7 Dec 2024

It will be the second Budget of the Modi 3.0 government and eighth straight Budget for Nirmala Sitharaman, rare in Indian polity.

Paytm, Adani Group deny stake sale talks

Paytm, Adani Group deny stake sale talks

Rediff.com29 May 2024

Paytm operator One97 Communications Ltd on Wednesday said it is not in talks to sell a stake to the Adani Group. Adani group has also termed such reports as "false and untrue." Commenting on a report that billionaire Gautam Adani was in talks with Paytm CEO Vijay Shekhar Sharma for a possible stake buy, One97 Communications said, the "news item is speculative and the company is not engaged in any discussions in this regard."

'Zepto Is India's Fastest-Growing Internet Company'

'Zepto Is India's Fastest-Growing Internet Company'

Rediff.com2 Dec 2024

'Domestic investors are opening up to the idea of high-growth Internet companies as a pool of value creation.' 'They like the execution that they see with Zepto, and for us, that is the most important factor.'

Who Is Jay Shah Meeting?

Who Is Jay Shah Meeting?

Rediff.com11 Jun 2024

BCCI Secretary Jay Amit Shah met with National Football League Commissioner Roger Goodell in New York. This meeting marks the first interaction between the heads of the world's two most popular sporting leagues: The IPL and the American football league, the NFL.

'Akshaya Tritiya also witnessed strong demand'

'Akshaya Tritiya also witnessed strong demand'

Rediff.com16 Jun 2024

'Customers flocked to purchase gold in large numbers during the event.'

'When the market is good, you have to capitalise on it'

'When the market is good, you have to capitalise on it'

Rediff.com29 Nov 2024

'Within India, people want high-quality, personalised banking services, and the demand for such services has exploded.'

When Will Banks End Customer Harassment?

When Will Banks End Customer Harassment?

Rediff.com30 Aug 2022

The branch managers have come out of their glass cabins and the sellers' market has transformed into a buyers' market, but there is no end to the harassment of customers, asserts Tamal Bandyopadhyay.

Trump's 'America First' agenda may lead to higher tariffs

Trump's 'America First' agenda may lead to higher tariffs

Rediff.com6 Nov 2024

With Donald Trump all set to become US president, Indian exporters may face high customs duties for goods like automobiles, textiles and pharmaceuticals if the new US administration decides to pursue the 'America First' agenda, opined trade experts. Experts also said that Trump could also tighten H-1B visa rules, impacting costs and growth for Indian IT firms. Over 80 per cent of India's IT export earnings come from the US, making it vulnerable to changes in visa policies.

Kishore Biyani's nephew Vivek launches retail chain for D2C cos

Kishore Biyani's nephew Vivek launches retail chain for D2C cos

Rediff.com19 Jul 2024

Vivek Biyani, the nephew of retail veteran Kishore Biyani, will launch a retail chain focused on direct-to-consumer (D2C) brands under the name Broadway, along with actor Rana Daggubati, Apurva Salarpuria of Salarpuria Group and Anuj Kejriwal of Anarock Retail. This new retail format is a multi-brand outlet, which will house D2C brands under one roof. The first store is set to open in Delhi in August this year, and subsequent store launches in Hyderabad and Mumbai are slated in September 2024 and March next year, the company said in its release.

How Shriya, Sobhita celebrated National Handloom Day

How Shriya, Sobhita celebrated National Handloom Day

Rediff.com9 Aug 2024

They saluted 'the hands that weave timeless stories'.

SBI to hire over 15,000 in FY25 to boost operations, expand network

SBI to hire over 15,000 in FY25 to boost operations, expand network

Rediff.com13 May 2024

State Bank of India (SBI) is planning to recruit over 15,000 people in 2024-25, increasing the strength of those in the field for marketing. The recruits will be also for deployment in the bank's operations subsidiary and expanding the branch network. The operations subsidiary - State Bank Operations Support Services - became functional last year.

Where Have The Goldsmiths Disappeared?

Where Have The Goldsmiths Disappeared?

Rediff.com30 Aug 2024

Kurumbur in gold-loving Tamil Nadu was once a thriving centre for goldsmiths. Today their number is down to two.

WhatsApp's Plan For Small Businesses

WhatsApp's Plan For Small Businesses

Rediff.com13 Sep 2024

Meta announced a first-of-its-kind initiative called 'WhatsApp Bharat Yatra', where the company will go to Tier-II and Tier-III cities to provide on-ground, in-person training to small businesses.

Ace acquires another plane as Jet deal gets delayed

Ace acquires another plane as Jet deal gets delayed

Rediff.com7 Oct 2024

Ace Aviation, which has been fighting Jet Airways for the acquisition of three Boeing B777 aircraft, said that it has acquired another aircraft for the conversion slot in early February 2025.

PV sales in June skid 7% on heatwave woes

PV sales in June skid 7% on heatwave woes

Rediff.com5 Jul 2024

Passenger vehicle retail sales in India witnessed a 7 per cent on-year decline in June as severe heatwave conditions resulted in 15 per cent less showroom walk-ins, industry body FADA said on Friday. Overall passenger vehicle registrations stood at 2,81,566 units last month, as compared to 3,02,000 units in June 2023. "Despite improved product availability and substantial discounts aimed at stimulating demand, market sentiment remains subdued due to extreme heat resulting in 15 per cent less walk-ins and delayed monsoons," the Federation of Automobile Dealers Associations (FADA) president Manish Raj Singhania said in a statement.

Air India passenger finds blade-like object in flight meal, airline apologises

Air India passenger finds blade-like object in flight meal, airline apologises

Rediff.com17 Jun 2024

The airline had initiated a probe after the passenger posted on X that there was a blade-like metal object in the meal.

Where Would India Be Without Dr Singh?

Where Would India Be Without Dr Singh?

Rediff.com27 Dec 2024

What stood out in his 15-year journey as a member of the political executive at the Centre was his glowing record as India's most successful and effective finance minister. Both as prime minister and finance minister, he understood the importance of gradualism, except when the economy or the polity was in a crisis.

NRIs yet to fully warm up to GIFT City's higher FPI limits

NRIs yet to fully warm up to GIFT City's higher FPI limits

Rediff.com20 Sep 2024

The Securities and Exchange Board of India (Sebi) has permitted 100 per cent contribution from non-resident Indians (NRIs) and overseas citizens of India (OCIs) in the corpus of foreign portfolio investors (FPIs) based out of Gujarat International Finance Tec-City (GIFT City), the country's international financial services centre (IFSC). However, the Indian diaspora is yet to fully embrace this new route. The regulator allowed this route to enhance the fund ecosystem at GIFT City and attract genuine investments from overseas Indians.

Nilekani-backed people+ai rolls out AI strategy...

Nilekani-backed people+ai rolls out AI strategy...

Rediff.com8 May 2024

An initiative of Nandan Nilekani's EkStep Foundation, people+ai on Tuesday unveiled its vision for the future of Artificial Intelligence (AI) in India, dubbed 'Adbhut India' (Amazing India). It aims to harness AI as a powerful tool to enhance the lives of all Indians. The event marked the rollout of several initiatives by people+ai that are focused on discovering, demonstrating, and disseminating population-scale AI use cases for India.

Will AI Replace Call Centres?

Will AI Replace Call Centres?

Rediff.com26 Apr 2024

This could fundamentally transform the industry that had been a major source of employment in countries like India and the Philippines.

Ban alcohol in Goa to make it 'viksit': BJP MLA

Ban alcohol in Goa to make it 'viksit': BJP MLA

Rediff.com31 Jul 2024

The MLA pointed out that there is already a ban on the consumption of alcohol in four other states, and Goa should also join the list.

CNG price may go up by Rs 4-6 on input supply cut

CNG price may go up by Rs 4-6 on input supply cut

Rediff.com20 Oct 2024

The government has slashed by up to 20 per cent the supplies of cheaper domestically produced natural gas to city retailers -- a move that may result in Rs 4-6 per kg hike in the price of CNG sold to automobiles, unless excise duty on the fuel is cut, sources said. Natural gas pumped from below the ground and from under the seabed from sites ranging from the Arabian Sea to Bay of Bengal within India is the raw material that is turned into CNG for sale to automobiles and piped cooking gas to households.

'Who Does Not Want To Be Prime Minister?'

'Who Does Not Want To Be Prime Minister?'

Rediff.com27 Dec 2024

'We are going to need more technical people in government.' 'You can't expect a generalist to understand the complicated world of financial engineering.' 'I regret to say that most of our politicians have no competence to deal with these things. Nor is there a willingness to learn.'