News for 'customer engagement'

2nd US flight with 119 deportees to arrive in Punjab today

2nd US flight with 119 deportees to arrive in Punjab today

Rediff.com15 Feb 2025

The deportation of 104 Indian nationals from the US, followed by another 119 set to arrive in Amritsar on Saturday night, has sparked controversy in India over the treatment of returnees. The US government's intensified crackdown on undocumented immigrants has led to criticism of the use of handcuffs and shackles for deportees, even those who have committed no crimes beyond immigration violations. The issue has led to heated debates in the Indian Parliament, with opposition leaders demanding an inquiry into the deportation process. The Indian government is engaging with US officials to ensure the humane treatment of deportees, while also facing the challenge of reintegrating returnees into Indian society. The deportations highlight the ongoing tension between border control and human rights, and the complexities of US-India relations.

Shami struggles for rhythm, Chennai T20I return unlikely

Shami struggles for rhythm, Chennai T20I return unlikely

Rediff.com24 Jan 2025

Mohammed Shami's much-awaited return to top-flight cricket did not receive too many supporting signals during the seasoned pacer's nearly hour-long stint of varying intensity at the India nets here on Friday. Despite working hard on finding his bowling rhythm, Shami never really hit his flowing peak. While he was expected to feature in the playing 11 during India's first T20I against England at Kolkata on Wednesday, the management decided to delay his comeback. Shami's rhythm and sharpness gradually hit a higher gear but the whole picture was one of rustiness, raising questions about his current form and the decision to select him for the series against England and the Champions Trophy.

'Pakistan Seen As A State Devoid Of Hope'

'Pakistan Seen As A State Devoid Of Hope'

Rediff.com28 Mar 2025

'No military offensive by Pakistan will end the insurgency in Balochistan without simultaneous, concerted efforts toward political dialogue to de-escalate tensions.'

'Trump Doesn't Want To Wait For Benefits Of A Long-Term Partnership'

'Trump Doesn't Want To Wait For Benefits Of A Long-Term Partnership'

Rediff.com15 Feb 2025

'He needs to see results while he is in office.'

US judge blocks Indian student's deportation over Hamas ties

US judge blocks Indian student's deportation over Hamas ties

Rediff.com21 Mar 2025

In his petition, Suri's lawyer said that he is being punished as his wife, who is a US citizen, is of Palestinian heritage and because the government suspects that he and his wife are against the US foreign policy towards Israel.

'Weddings Are As Cinematic As A Sanjay Leela Bhansali Set'

'Weddings Are As Cinematic As A Sanjay Leela Bhansali Set'

Rediff.com6 Mar 2025

Wedding photography is pushing the limits of creativity with photoshoots around the world.

Best Business Ideas Under Rs 1 Crore

Best Business Ideas Under Rs 1 Crore

Rediff.com10 Feb 2025

India's e-commerce market alone is projected to reach $200 billion by 2026, making it a prime industry for ambitious entrepreneurs, explains rediffGURU Harsh Bharwani.

India's services sector growth eases slightly in July

India's services sector growth eases slightly in July

Rediff.com5 Aug 2024

India's services sector growth recorded another month of robust expansion in July, albeit at a slightly slower pace than in June, largely supported by robust demand conditions and investment in technology, a monthly survey said on Monday. The seasonally adjusted HSBC India Services Business Activity Index was at 60.3 in July, down only fractionally from 60.5 in June. In the Purchasing Managers' Index (PMI) parlance, a print above 50 means expansion, while a score below 50 denotes contraction.

Life insurers turn to policies with high value

Life insurers turn to policies with high value

Rediff.com23 Nov 2024

Life insurers shifted their focus to selling high-value policies in October as the transition to new surrender value norms, effective October 1, limited their ability to roll out all products in their portfolio. This led to a 40 per cent year-on-year (Y-o-Y) drop in the number of policies sold in October. Additionally, distributors engaged in a fire sale of policies in September due to uncertainty about the impact of the new norms on their commission structures.

'Plan Rapido's 500-city presence in next two quarters'

'Plan Rapido's 500-city presence in next two quarters'

Rediff.com11 Feb 2025

'We handle close to 3 million rides daily, making us one of the largest players in this segment'

Sobhita's Bridal Looks: Vote For Your FAVE!

Sobhita's Bridal Looks: Vote For Your FAVE!

Rediff.com10 Dec 2024

From custom Manish Malhotra drape to Kanjeevaram saris, Sobhita Dhulipala was an absolute vision as a traditional South Indian bride at all her wedding festivities.

'The first priority is to ensure seamless customer service without any disruption'

'The first priority is to ensure seamless customer service without any disruption'

Rediff.com17 Jul 2023

'We created war rooms -- from an IT perspective and also a customer war room -- to address any challenges that come up.'

Cut in FY25 estimates likely to keep SBI Life stock under pressure

Cut in FY25 estimates likely to keep SBI Life stock under pressure

Rediff.com4 Nov 2024

SBI Life Insurance reported a weak performance in Q2FY25. The annual premium equivalent or APE grew 3 per cent year-on-year (Y-o-Y) to Rs 5,390 crore. For the first half of financial year 2025 (H1FY25), it grew 9 per cent Y-o-Y to Rs 9,030 crore.

Golden Globes Red Carpet: Hello Sharon Stone!

Golden Globes Red Carpet: Hello Sharon Stone!

Rediff.com6 Jan 2025

The Hollywood brigade looked super glam on the red carpet of the 82nd Golden Globes at Beverly Hills, California.

Defence Is Key To India US Relationship

Defence Is Key To India US Relationship

Rediff.com12 Feb 2025

The China threat continues to resonate in the strategic partnership between India and the USA, points out Rup Narayan Das.

Was Modi Right About The Opposition?

Was Modi Right About The Opposition?

Rediff.com8 Mar 2025

'While suppression of information is acceptable for the government, the Opposition's efforts at pinning the government and its leaders is labeled anti-national,' points out Nilanjan Mukhopadhyay.

'People Will Have More Money In Their Hands'

'People Will Have More Money In Their Hands'

Rediff.com6 Feb 2025

'When people have money in their hands, they make their judgment about whether they want to spend it entirely or spend some out of it.'

100 missions in next 5 years? Why not, says ISRO

100 missions in next 5 years? Why not, says ISRO

Rediff.com29 Jan 2025

ISRO is part of an exclusive league which has forayed into the Moon and Sun.

GenAI can add $1.5 trn to GDP by 2030: EY

GenAI can add $1.5 trn to GDP by 2030: EY

Rediff.com18 Dec 2023

Generative AI (GenAI) has the potential to add a cumulative $1.2-1.5 trillion to India's GDP over the next seven years, according to a report by EY. The report titled 'AIdea of India: Generative AI's potential to accelerate India's digital transformation' says that in 2029-30 alone, GenAI can contribute an additional $359-438 billion to India's GDP. The report said that around 69 per cent of the overall impact of GenAI on India's GDP is expected to be derived from sectors such as business services (including IT, legal, consulting, rental of machinery and equipment, and others), financial services, education, retail, and healthcare.

M&M renames new EV brand BE 6e as BE 6

M&M renames new EV brand BE 6e as BE 6

Rediff.com7 Dec 2024

Mahindra & Mahindra on Saturday said it has decided to rename its new electric vehicle brand as 'BE 6' but noted that it will continue to contest strongly in court with InterGlobe Aviation for the trademark 'BE 6e'. InterGlobe Aviation, which owns IndiGo airlines, has taken the automaker to court over the usage of 6E in its new EV brand.

Sobhita's Wedding Festivities Start

Sobhita's Wedding Festivities Start

Rediff.com21 Oct 2024

The couple, who got engaged in August, posted pictures of the Pasupu Danchatam ceremony.

Where would one go to satisfy sexual urges...: HC quashes dowry FIR

Where would one go to satisfy sexual urges...: HC quashes dowry FIR

Rediff.com12 Oct 2024

The court noted that the primary allegations centred around disagreements related to the couple's sexual relationship and the wife's refusal to engage in certain activities. It concluded that these disputes were not indicative of dowry demands and were more likely driven by personal differences.

5 Workplace Changes You Will See in 2025

5 Workplace Changes You Will See in 2025

Rediff.com2 Jan 2025

Workplaces of 2025 will be defined by a deep focus on people-first values, inclusivity, and sustainable growth, foresees Sonica Aron, founder of Marching Sheep.

ATMs to loans: All eyes on the road for finance world

ATMs to loans: All eyes on the road for finance world

Rediff.com6 Jan 2025

In the Union Budget for Financial Year 2023-24 (FY24), Finance Minister Nirmala Sitharaman had held forth on the need for better governance and investor protection in the banking sector. She had proposed certain amendments to the Reserve Bank of India Act (RBI Act), 1934; the Banking Regulation Act (BR Act), 1949; and the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970.

'NIM To See Increase After Couple Of Quarters'

'NIM To See Increase After Couple Of Quarters'

Rediff.com6 Sep 2024

'There has been a change in the advances mix, with the share of corporate loans decreasing.'

AI Disruption Is REAL & Happening FAST!

AI Disruption Is REAL & Happening FAST!

Rediff.com28 Aug 2024

When AI is used to enhance operational efficiency, businesses can deliver the same product or service but with improved quality, faster, or even at a reduced cost

'God Save Insurance Industry'

'God Save Insurance Industry'

Rediff.com9 Dec 2024

'Some of the astounding proposals, if translated into statutory provisions, would be suicidal.' 'This would not be a wonder cure for increasing insurance penetration and only result in mushrooming growth of players like paan kiosks with deleterious consequences.'

How's The Josh At Amazon, Flipkart?

How's The Josh At Amazon, Flipkart?

Rediff.com29 Sep 2024

While war rooms are set up closer to the sales, warlike preparations go into it almost 12 months in advance to ensure that on D-day the firm gives its best to its customers.

WFI chaos, Olympic losses: Indian Wrestling stalls in 2024

WFI chaos, Olympic losses: Indian Wrestling stalls in 2024

Rediff.com18 Dec 2024

Bajrang Punia banned, Phogat turns politician, WFI suspension, litigations, and lost medals: How Indian wrestling stagnated in 2024

Paytm, Adani Group deny stake sale talks

Paytm, Adani Group deny stake sale talks

Rediff.com29 May 2024

Paytm operator One97 Communications Ltd on Wednesday said it is not in talks to sell a stake to the Adani Group. Adani group has also termed such reports as "false and untrue." Commenting on a report that billionaire Gautam Adani was in talks with Paytm CEO Vijay Shekhar Sharma for a possible stake buy, One97 Communications said, the "news item is speculative and the company is not engaged in any discussions in this regard."

2024's Must Watch Indian Films

2024's Must Watch Indian Films

Rediff.com26 Dec 2024

Aseem Chhabra picks his top 10 Indian films of 2024, which includes films that have had theatrical releases or are streaming on OTT.

When Will Banks End Customer Harassment?

When Will Banks End Customer Harassment?

Rediff.com30 Aug 2022

The branch managers have come out of their glass cabins and the sellers' market has transformed into a buyers' market, but there is no end to the harassment of customers, asserts Tamal Bandyopadhyay.

Who Is Jay Shah Meeting?

Who Is Jay Shah Meeting?

Rediff.com11 Jun 2024

BCCI Secretary Jay Amit Shah met with National Football League Commissioner Roger Goodell in New York. This meeting marks the first interaction between the heads of the world's two most popular sporting leagues: The IPL and the American football league, the NFL.

Full text: President Murmu's R-Day eve address to the nation

Full text: President Murmu's R-Day eve address to the nation

Rediff.com25 Jan 2025

'Today, let us reaffirm our commitment to strive to realise Gandhiji's dreams. His watchwords, truth and nonviolence, will continue to remain relevant for the whole world. He also taught us that rights and duties are but the two sides of the coin - indeed, the true source of rights is duty. Today we recall his lessons in compassion too - compassion not only for our human neighbours but also for our other neighbours, namely, flora and fauna, rivers and mountains.'

Countdown Begins To Budget 2025

Countdown Begins To Budget 2025

Rediff.com7 Dec 2024

It will be the second Budget of the Modi 3.0 government and eighth straight Budget for Nirmala Sitharaman, rare in Indian polity.

'Zepto Is India's Fastest-Growing Internet Company'

'Zepto Is India's Fastest-Growing Internet Company'

Rediff.com2 Dec 2024

'Domestic investors are opening up to the idea of high-growth Internet companies as a pool of value creation.' 'They like the execution that they see with Zepto, and for us, that is the most important factor.'

'Akshaya Tritiya also witnessed strong demand'

'Akshaya Tritiya also witnessed strong demand'

Rediff.com16 Jun 2024

'Customers flocked to purchase gold in large numbers during the event.'

'When the market is good, you have to capitalise on it'

'When the market is good, you have to capitalise on it'

Rediff.com29 Nov 2024

'Within India, people want high-quality, personalised banking services, and the demand for such services has exploded.'

Kishore Biyani's nephew Vivek launches retail chain for D2C cos

Kishore Biyani's nephew Vivek launches retail chain for D2C cos

Rediff.com19 Jul 2024

Vivek Biyani, the nephew of retail veteran Kishore Biyani, will launch a retail chain focused on direct-to-consumer (D2C) brands under the name Broadway, along with actor Rana Daggubati, Apurva Salarpuria of Salarpuria Group and Anuj Kejriwal of Anarock Retail. This new retail format is a multi-brand outlet, which will house D2C brands under one roof. The first store is set to open in Delhi in August this year, and subsequent store launches in Hyderabad and Mumbai are slated in September 2024 and March next year, the company said in its release.

SBI to hire over 15,000 in FY25 to boost operations, expand network

SBI to hire over 15,000 in FY25 to boost operations, expand network

Rediff.com13 May 2024

State Bank of India (SBI) is planning to recruit over 15,000 people in 2024-25, increasing the strength of those in the field for marketing. The recruits will be also for deployment in the bank's operations subsidiary and expanding the branch network. The operations subsidiary - State Bank Operations Support Services - became functional last year.